Last Updated: November 5, 2025
This Privacy Policy explains how
Mngn Brands LLC
(“
Lovy
,” “
we
,” “
our
,” or “
us
”) collects, uses, shares, and protects personal information when you interact with our website
www.trylovy.com (the “
Site
”), make a purchase, subscribe to communications, or otherwise engage with us.
We value your privacy and are committed to safeguarding your information.
By accessing or using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
Information You Provide
Examples include:
- Name, email address, phone number, shipping address, billing address
- Account information (if you create one)
- Order details & transaction information
- Customer support inquiries and survey responses
Information Collected Automatically
When you visit our Site, we automatically collect:
- IP address & device information
- Browser type, operating system, and device type
- Pages viewed and time spent on our Site
- Click-through behavior & session activity
- General location (city/state)
Information From Third Parties
We may receive information from:
- Advertising partners (Meta, Google, TikTok, etc.)
- Email/SMS platforms (Klaviyo)
- Shopify payment processors (Stripe, PayPal, Shop Pay)
We do
not
knowingly collect “sensitive personal information” as defined under applicable law.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our products and services
- Personalize your browsing experience
- Send marketing communications (email/SMS)
- Detect fraud and security risks
- Comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies, pixels, and similar tools to provide and improve our services, including:
- Shopify platform functionality
- Analytics (Google Analytics, Meta Pixel)
- Remarketing & advertising optimization
- Shopping cart and checkout functionality
You can disable cookies through your browser, but doing so may affect Site performance.
4. SMS & Email Communications
By opting in to SMS or email notifications, you agree to receive messages from Lovy, including promotional messages.
Consent is not a condition of purchase.
- Email: click “Unsubscribe” link
- SMS: reply
STOP
Standard messaging & data rates may apply.
5. How We Share Information
We may share information with trusted service providers, including:
- Shopify platform & payment processors
- Email/SMS platforms (ex: Klaviyo)
- Advertising & analytics partners (ex: Meta, Google, TikTok)
- Warehousing, shipping & logistics partners
- Fraud prevention & security vendors
- Legal/government authorities if required
We
do not sell personal information
in the traditional sense.
In some cases, sharing with ad platforms
may be considered “sharing” under state privacy laws.
You may request opt-out (details below).
6. Do Not Track Signals
Our Site currently does not respond to Do Not Track signals.
7. Children’s Privacy
Our Site is not intended for individuals under 18 years old.
We do not knowingly collect information from children.
If a minor submits data, contact us and we will delete it.
8. Your Privacy Rights
Depending on your location (California, Virginia, Colorado, etc.), you may have rights to:
- Request access to personal information
- Request deletion of your information
- Correct inaccurate information
- Request to opt-out of targeted advertising data sharing
- Request data portability
- Appeal decisions related to privacy requests
How to Submit Requests
Email:
info@trylovy.com
Subject line: Privacy Request
We may verify your identity before processing your request.
9. Data Retention
We retain information as long as necessary for:
- Order fulfillment & customer support
- Legal & accounting obligations
- Business operations & fraud prevention
10. Security
We use administrative, technical, and physical safeguards to protect data.
However, no online system is 100% secure. Use the Site at your own risk.
11. International Users
Our Site is operated in the United States.
If you access it from outside the U.S., your data will be processed here.
12. Third-Party Links
Our Site may link to third-party websites.
We are not responsible for the privacy practices of external websites.
Review their policies before submitting information.
13. Changes to This Policy
We may update this Privacy Policy periodically.
We will revise the “Last Updated” date when changes are made.
14. Contact Us
Mngn Brands LLC – Lovy
Email:
info@trylovy.com
Address:
407 Lincoln Road suite 8N-315
Miami Beach, FL 33139
United States
