1) Website Use

By using the Website, you represent that you are at least the age of majority in your state of residence and have legal capacity to enter into a binding agreement. You agree to comply with these Terms and all applicable laws.

2) Privacy & Security

Your use of the Website is subject to our Privacy Policy (linked in the site footer). The Privacy Policy is incorporated by reference into these Terms.

3) General Conditions & User Conduct

All Website content and functionality are protected by U.S. and international IP laws. You agree not to:

- use the Website for unlawful purposes;

- attempt to gain unauthorized access, interfere with, or disrupt the Website;

- upload malicious code;

- infringe intellectual property or privacy rights;

- post or transmit defamatory, obscene, harassing, discriminatory, or misleading content;

- collect or track personal information of others without consent;

- circumvent security features.

We may suspend or terminate access for any violation or for any reason at our discretion.

4) Personal Use Only

Products sold via the Website are for personal, non-commercial use only. We may refuse or limit orders that appear to be placed by resellers, distributors, or dealers.

5) No Medical Advice; Supplement Disclaimers

Content on the Website is for informational/educational purposes only and not medical advice.  Products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.  Statements on the Website have not been evaluated by the Food and Drug Administration.

Consult your healthcare professional before use, especially if you are pregnant or nursing, have a medical condition, or take prescription medications. Individual results vary. Use products only as directed on the label. Discontinue use and consult a professional if you experience adverse reactions.

While we strive for accuracy, Website content may contain typographical errors or omissions (including, without limitation, product descriptions, pricing, promotions, shipping charges, transit times, and availability). We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate at any time without prior notice (including after you submit an order).

Note: colors/images displayed online may vary by device and may not be exact.

6) Modifications to Website & Prices

We may modify, suspend, or discontinue Website access or any part thereof at any time without notice. Product offerings and prices are subject to change without notice. Any offer is void where prohibited.

7) Payment

All charges are in U.S. Dollars unless otherwise indicated. By submitting payment, you represent and warrant that you are authorized to use the payment method; information provided is accurate; and sufficient funds/credit are available. You are responsible for any bank, processor, or card fees.

If a payment is declined, we may (but are not obligated to) re-attempt the transaction and/or request updated card credentials from your issuer, where available. Contact your issuer if you wish to opt-out of card updater services.

8) Order Placement & Acceptance

Your order confirmation acknowledges receipt, not acceptance. We may accept, limit, or refuse any order at our discretion. If we cancel, we will refund your original payment method. We may request additional information before processing.

9) Shipping

We currently ship to U.S. addresses (and any additional destinations as may be listed at checkout from time to time). Accurate shipping address and contact details are required. If you need to modify or cancel an order before shipment , contact info@trylovy.com as soon as possible. We cannot guarantee changes after submission. Once shipped, any cancellation or return is subject to Section 11.

Tracking information will be provided when available. Shipping and delivery timelines displayed at checkout are estimates only.

10) Delivery Confirmation

You agree that carrier delivery confirmation (including delivery scans to the address provided) constitutes sufficient proof of delivery, with or without a signature.

11) Refunds, Returns & 90-Day Money-Back Guarantee

We stand behind our products. Please read carefully:

11.1 90-Day Money-Back Guarantee (Your Policy)

At Lovy, we’re confident in the quality and effectiveness of our supplements. We offer a 90-Day Money-Back Guarantee , giving you time to try the product and see real results—risk-free.

We ask that you:

- Use the product daily for a full 90-day period , as directed.

- Retain used or empty bottles as proof of consistent use.

- Request your refund within 120 days of your order being delivered.

This allows you to complete a full trial and still request a refund if you’re not satisfied.

- You’ve completed at least 90 consecutive days of use;

 Your refund request is made within 120 days of the delivery date of your order;

- You provide your order number or proof of purchase ; and

- You return any unopened bottles (see process below).

- Your full name ;

- Your order number ; and

- A brief note about your experience.

Our customer care team will provide return instructions and a return address. After we receive your returned product, we’ll issue your full refund to the original payment method.

- Refunds are processed after returned bottles are received and inspected.

- Refunds can take 5–10 business days to appear, depending on your bank/provider.

11.2 Condition of Returns; RMA

For any return, please follow the instructions provided by customer care. We may require a Return Merchandise Authorization (RMA). Ship items using a trackable method; retain proof of shipment. Returns sent without authorization may be refused.

11.3 Mis-Shipments, Damages, or Defects

If your order arrives damaged or you receive the wrong item, contact info@trylovy.com within 7 days of delivery with photos and your order number. We will assist with a replacement or resolution.

12) Disclaimer of Warranties

EXCEPT WHERE PROHIBITED BY LAW, THE WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. YOU ASSUME ALL RISK REGARDING QUALITY, PERFORMANCE, AND ACCURACY.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LOVY (MNGN BRANDS LLC), ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR COST OF SUBSTITUTE GOODS/SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS, THE WEBSITE, OR PRODUCTS. IF, NOTWITHSTANDING THE FOREGOING, LIABILITY IS FOUND, OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED USD $500.00. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION/LIMITATION OF CERTAIN DAMAGES; THESE LIMITATIONS MAY NOT APPLY TO YOU.

14) Dispute Resolution; Binding Arbitration; Class Action Waiver

PLEASE READ THIS CAREFULLY . You and Lovy agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Website, marketing/advertising, or products (collectively, “ Disputes ”) by binding, confidential arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this arbitration agreement.

- No Class Actions. Arbitration will be conducted on an individual basis only; class, collective, or representative actions are not permitted.

- Arbitrator Authority. The arbitrator may award individual relief as permitted by applicable law.

- Venue & Law. Unless you and Lovy agree otherwise, the arbitration will take place by default via documents/telephonic or in your county of residence; the arbitrator shall apply Wyoming law to the extent consistent with the FAA.

- Opt-Out. You may opt-out of arbitration within 30 days of your first use of the Website or purchase by sending an email titled “Arbitration Opt-Out” to info@trylovy.com with your full name, the date of first use/purchase, and a statement that you opt out of arbitration.

- Small Claims. You or Lovy may bring qualifying individual claims in small-claims court in the U.S. county of your billing address instead of arbitration.

If a court finds the class-action waiver unenforceable as to a particular claim, that claim must proceed in court; the remaining claims will proceed in arbitration.

15) Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Lovy, its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms or violation of applicable law or third-party rights.

16) Third-Party Websites & Links

The Website may contain links to third-party sites. We are not responsible for the content, policies, or practices of third-party sites and disclaim any liability related to your use of them.

17) Testimonials, Reviews & Submissions

By submitting any content, reviews, photos, testimonials, ideas, or suggestions (“ Submissions ”), you grant Lovy a worldwide, perpetual, irrevocable, transferable, royalty-free license to use, reproduce, distribute, display, adapt, and create derivative works from such Submissions in any media. You represent that your Submissions are truthful, lawful, and do not infringe others’ rights. Testimonials reflect individual experiences and do not guarantee results.

18) Intellectual Property; DMCA Notice

All content, design, text, graphics, logos, images, audio/video clips, data compilations, and software on the Website are owned by or licensed to Lovy and protected by intellectual property laws. You may access and view content for personal, non-commercial use only. Any other use is prohibited without prior written consent.

DMCA Notice. If you believe content on the Website infringes your copyright, notify our designated agent at info@trylovy.com with:

- your contact information;

- identification of the copyrighted work;

- identification/URL of the allegedly infringing material;

- a statement of good-faith belief that use is not authorized;

- a statement, under penalty of perjury, that the information is accurate and you are the copyright owner or authorized agent;

- your physical or electronic signature.

19) Electronic Communications

You consent to receive communications from us electronically (email, Website notices). Such communications satisfy any legal requirement that such communications be in writing.

20) Assignment

You may not assign your rights or obligations under these Terms. We may assign our rights and obligations without restriction (e.g., in a merger, acquisition, asset sale).

21) No Waiver

No waiver of any term is a further or continuing waiver of such term or any other term, and failure to enforce any right shall not constitute a waiver.

22) Severability

If any provision is held unlawful, void, or unenforceable, it shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

23) Termination

We may terminate or suspend your access to the Website at any time. Provisions that by their nature should survive termination (including Sections 2–5 and 11–25) will survive.